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UNDERSTANDING OUR OFFICE PROCEDURES


AGENT/BROKER:
The Insurance Agent or Broker submitting applications to H.T. Bailey is the representative of the Insured, and in some cases, the retail agent.

QUOTING:
H.T. Bailey Insurance Group is a Managing General Agency and an Excess/Surplus Lines

 

Wholesaler. We market our products to select licensed, property/casualty agents. Our goal is to assist retail insurance agents in placing accounts that the agent’s contracted insurance carriers are unable or unwilling to write.


Upon receipt of a completed application from an insurance agent, the application will be reviewed to determine if we are able to offer a quote. We reserve the right to decline quoting to any agent or decline any single risk. Under no circumstances are we obligated to offer a quote.

H.T. Bailey will offer a quote based only on a completed application. A verbal estimate of our capabilities is not a binding quote. Once a quote is offered it may not be bound unless accepted formally in writing by an H.T. Bailey underwriter or other authorized staff member. H.T. Bailey is not bound to bind a quote if the underwriter has reason to believe the risk has changed since the written quote was offered. Additionally, H.T. Bailey is not required to bind the written quote if the conditions provided have not been met. Quotes are usually valid for 30 days unless otherwise specified on the quote sheet.


BINDING:
In all cases, it is the agent’s duty to represent their client and review all quotes offered in detail. H.T. Bailey may not have offered or be able to offer the coverages requested in the application. H.T. Bailey never extends binding authority to its agents. Due to the nature of Managing General Agents/Excess Surplus Lines Wholesaler’s contracts with its insurance carriers, additional coverages or higher limits cannot be assumed to be automatic. It is the responsibility of the agent to contact H.T. Bailey with a request to add or increase limits. Our company may or may not have the authority to do so without first obtaining permission from the insurance carrier.


ASSIGNMENT:
A policy cannot be assigned to another without the written consent of the Insured.


AUDITS:
Deposit premiums are based upon an estimated premium basis. An audit is used to verify that an appropriate premium has been collected for the actual premium basis. The agent should review all policy provisions with the insured, and point out those auditable provisions. Agents are responsible for the collection of audit additional premiums and forwarding them to H.T. Bailey, per the audit billing notice. In addition, audits should be paid, disputed or returned for direct collection by the date indicated on the billing notice.


CANCELLATIONS
:
Every insurance carrier has its own procedures for cancellation. These are explained in the conditions section of the insurance policy. We require a request for cancellation in writing by the insured.


COVERAGE:
A policy may not be as broad in scope as the policy it is replacing or the coverage requested. A policy is issued to reflect the coverages as quoted by H.T. Bailey to the agent. Great care should be exercised by the agent in reviewing coverages with the insured to point out areas that differ from the original request of the insured to the agent.


ENDORSEMENTS:
Additional coverage, revisions, change in hazards, change of exposures, revised operations, etc., are subject to acceptance by the Insurer on the policy. Generally all revisions are subject to the same procedures, terms, and conditions applicable to the original placement, unless the policy specifies otherwise. The policy can only be endorsed by H.T. Bailey or the Insurer. The agent or broker has no authority to amend the policy.


FINANCING:
H.T. Bailey is not a party to any finance agreement. All premium finance contracts must be set up showing the actual insured’s name. The agent is responsible for advising the Premium Finance Company of any changes to the policy, in addition to any minimum earned premium provisions.


PREMIUM OBLIGATIONS:
H.T. Bailey does not have any contact with the insured. (Please Note: There may be some accounts where the Insured may be contacted directly by H.T. Bailey). The agent becomes responsible for any monies that H.T. Bailey is obligated to pay the insurance carrier as a result of the agent’s request for H.T. Bailey to bind an account.

Most of the carriers we represent do not allow for flat cancellations. Once an account has been bound, the agent becomes responsible to H.T. Bailey for any monies due to its carriers regardless of whether the amount due has been collected from the insured.

Our company strongly encourages that a down payment be collected. H.T. Bailey may or may not require a down payment. Agents/Brokers will be billed by invoice. Monthly statements outlining outstanding balances are provided as a courtesy. Some of our insurance carriers require a down payment in order to bind.


OWNERSHIP OF ACCOUNTS:
We require that all agents and brokers maintain proper insurance licenses, that clients’ monies are handled in trust as required by state law and that each agency carry errors and omissions insurance. All accounts are the sole property of the agent placing business with H.T. Bailey.

 


H.T. BAILEY INSURANCE GROUP
All rights reserved
 



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